Financial Relief & Unemployment

Click the title to expand more information about each item.

To apply for NH Unemployment, visit the NH Employment Security website or call 603-271-7700. Note that due to high volume, you will have to apply during specific time slots based on the first letter of your last name.

The Federal CARES Act provides the following enhancements to the benefits available under Governor Sununu’s Emergency Order #5:

Granite Staters affected by COVID-19 currently drawing from the State’s Unemployment Insurance fund will in many instances be shifted to the Federally funded Pandemic Unemployment Assistance. We are still awaiting Federal guidance on this and will provide more detail as received. All claimants will not need to take any new, additional actions, and should continue to file as they have been through the standard state mechanism.
For those eligible under Pandemic Unemployment Assistance, there will be an increase of the minimum weekly benefit amount from $32/week to $168/week, which includes people earning less than $15,500 during their base period.
An additional $600 per week to be added to an individual’s weekly benefits for all weeks claimed starting the week of March 30 —100% federally funded.
Extends the length of time a person can receive benefits by 13 weeks, totaling 39 weeks — 100% federally funded.

For more information, visit

Pandemic Unemployment Compensation: The agreement provides an additional $600 for each weekly claim to all UI claimants, including those not previously eligible (i.e. Self-Employed). This will be in effect for claims beginning the week of March 29, 2020 and is not retroactive. The Federal CARES act also provides an additional 13 weeks of eligibility on top of the existing 26 weeks.

• ESTABLISH INITIAL CLAIM: 1-877-214-3330 or 1-888-807-7072
• FILE YOUR WEEKLY CLAIM: 1-800-983-2300
• CLAIMANT ASSISTANCE: 1-877-214-3332
• TO APPLY ONLINE: Visit the VT Department of Labor home page.

According to the CARES Act (Coronavirus Aid, Relief, and Economic Security Act), signed March 27, Americans making less than $75,000 will receive a one-time payment of $1,200 per adult and $500 per child under the age of 17. (Americans making more than $75,000 will receive a pro-rated check).

Most Americans do not need to do anything at this time and will receive the relief funds through direct deposit. For people who have already filed their 2019 tax returns, the IRS will use this information to calculate the payment amount. For those who have not yet filed their return for 2019, the IRS will use information from their 2018 tax filing to calculate the payment. The economic impact payment will be deposited directly into the same banking account reflected on the return filed. For those who are not required to file a tax return, the IRS will use the information on the Form SSA-1099 or Form RRB-1099 to generate Economic Impact Payments to recipients of benefits reflected in the Form SSA-1099 or Form RRB-1099 who are not required to file a tax return and did not file a return for 2018 or 2019. This includes senior citizens, Social Security recipients and railroad retirees who are not otherwise required to file a tax return.

Some individuals do not normally file because they do not have enough income that requires them to file. This includes the homeless, unbanked, certain seniors and some limited English-proficient individuals who will need to provide information to the IRS to get their Economic Impact Payment. If possible, those individuals can use the IRS free online tool to sign up to get an Economic Impact Payment. The information required will be:

  • Name, a mailing address and an email address
  • Date of birth and valid SSN
  • Bank account, if they have one
  • IP PIN if they received one from the IRS earlier
  • License or state ID, if they have one
  • Name, SSN and relationship for each child

If you need help signing up, contact us.

NOTE: Some people are receiving their stimulus payments in the form of a debit card (an “Economic Impact Payment Card”). These will come in a plain envelope from “Money Network Cardholder Services”. If you believe you have already received one but mistook it for junk mail and threw it away, contact the IRS hotline at 800-240-8100.

More Information:

Details: Worker Protections — The package requires employers to provide two weeks paid sick leave and up to three months of paid family leave for employees affected by the virus, the cost of which could then be claimed by the employer as a tax credit.

Employees of covered employers are eligible for:

Two weeks (up to 80 hours) of paid sick leave at the employee’s regular rate of pay where the employee is unable to work because the employee is quarantined, and/or experiencing COVID-19 symptoms and seeking a medical diagnosis; or

Two weeks (up to 80 hours) of paid sick leave at two-thirds the employee’s regular rate of pay because the employee is unable to work because of a bona fide need to care for an individual subject to quarantine, or to care for a child under 18 yrs whose school or child care provider is closed or unavailable for reasons related to COVID-19; and

Up to an additional 10 weeks of paid expanded family and medical leave at two-thirds the employee’s regular rate of pay where an employee, who has been employed for at least 30 calendar days, is unable to work due to a bona fide need for leave to care for a child whose school or child care provider is closed or unavailable for reasons related to COVID-19.

For more information, visit:
• Senate Passes Final Version of House Coronavirus Bill Offering Paid Leave
• Families First Coronavirus Response Act (FFCRA) Questions & Answers
• FFCRA Posters in other languages
• FAQs about Furloughs and Reductions in Hours at Work

New Hampshire

Town Welfare Office. All towns in New Hampshire are required to assist their residents with basic needs, which includes housing. If you need financial help, contact your town or city hall and ask for the welfare official. If the welfare official is not available, ask for the town or city manager.

City of Lebanon Human Services: The office will be open for appointments only from 9:00 am – 12:30 pm and 2:00-4:00 pm (no walk-ins). Customers need to call (603-448-2944) or email: to schedule an appointment.

LISTEN Community Services. Please call 603-448-4553 or email to be connected to a service coordinator.


VT Economic Services is temporarily waiving in person contact requirements for our benefit programs until further notice. Individuals should call the Benefits Service Center at 1- 800-479-6151 or apply online at General Assistance – We will determine eligibility via phone. An individual calls the BSC at 800-479- 6151, speaks to a call center agent or leaves a voicemail message leaving a call back number. The BSC emails the district management team for the client’s home district. A Benefits Program Specialist will contact the person back and do the eligibility over the phone with them. Individuals will still be able to drop off documents if they are uncomfortable sending them via mail or via the uploader at All Reach Up Case Management contact will be via phone or other technology.

Both States/National Resources

Health Insurance under Affordable Care Act:
Expenses relating to Covid-19 Medicaid/care:
For families who have lost healthcare due to unemployment related to COVID-19, Cobra is an option, but expensive. Check with your employer for details.

New Hampshire

NH Medical, SNAP, Child Care, Medicare Beneficiary and Long Term Care Assistance:
New Hampshire Insurance Dept:
DHHS Temporary Eligibility and Program Changes
Medicaid COVID-19 Special Notices


VT Health Connect opened a special enrollment period for uninsured. People who lose their jobs and insurance would already be eligible to enroll, but the state health exchange is making it possible for anyone without insurance to sign up between now and April 17. In addition, they are waiving the usual documentation requirement for Medicaid eligibility.

Walmart offering curb-side pharmacy pick up for customers with existing prescriptions on file, or called in from a doctor (they will not run out to take a prescription from customer and bring it back in to fill). All curb-side pick up is case by case and based on staff availability.  Customers need to call ahead.

Vital Communities  has helped put together a list of COVID-19 resources for Upper Valley businesses. See the full list here.

SEVCA: Tax Preparation Assistance is still happening at the Westminster, Windsor, and White River Junction sites, but it will now be done by having clients drop off their tax documents at their assigned site, and then clients will be contacted by phone for further service instead of sitting with the preparer as it has been done in the past.

NH Tax Assistance: Call 211 or Visit to talk with an IRS certified tax preparer 1-866-444-4211 Outside of NH: 1-866-444-4211 (Or) visit to prepare your own return for free, with guidance from a toll-free helpline.

LISTEN Thrift Stores Lebanon location is now open Monday-Sunday 9-5. The Canaan store is open Monday-Sunday 10-5. Contact 603-448-4553 or email

COVER Store offers bargain-priced, used building materials, appliances, furniture, housewares and tools for sale to the public. Open Monday-Saturday 10-5 and Sunday 12-5.  Contact or 802-296-7241.

SEVCA – Vouchers for thrift stores remain available and a follow up appointment will be scheduled at a Good Buy location.

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